At OWI, we are convinced that artificial intelligence (AI) has the power to revolutionize customer experience. That’s why we develop innovative AI solutions that enable
The landscape of customer service is rapidly evolving, and innovative technologies are no longer a luxury but a necessity. Among these advancements, Generative AI stands
Are your customers using email more and more to contact you, resulting in a higher workload for your employees and making it harder to provide
Email is playing an ever increasing role in the relationship between large businesses and their customers. One reason is because of how easy it is
In September 2018, OWI scaled up its semantic engine with the launch of v4. When it comes to AI, major businesses have come to the realisation that
French software publisher, a leader in AI-enhanced omnichannel customer experience.
OWI provides the most reliable and user-friendly AI on the market with a contractual reliability of 95%.
Deployed in SaaS or OnPremise mode, our solution enhances the customer experience with proven ROIs ranging from 30 to 200%.
