
Customer Service Management at APRR : The Success of The Smartform Adoption
How, in just a few days, the email flow significantly decreased thanks to AI at APRR.Testimonial from Viven Blanc, Digital Marketing Manager at APRR APRR
How, in just a few days, the email flow significantly decreased thanks to AI at APRR.Testimonial from Viven Blanc, Digital Marketing Manager at APRR APRR
In the field of customer relations, AI has now proven its effectiveness, and the majority of consumers are now satisfied with being serviced by a
Imagine a customer service in full rush: phones keep ringing, advisors are trying hard to handle every incoming call. The answer rate deteriorates, waiting times
Are your customers using email more and more to contact you, resulting in a higher workload for your employees and making it harder to provide
Email is playing an ever increasing role in the relationship between large businesses and their customers. One reason is because of how easy it is
In September 2018, OWI scaled up its semantic engine with the launch of v4. When it comes to AI, major businesses have come to the realisation that
French software publisher, a leader in AI-enhanced omnichannel customer experience.
OWI provides the most reliable and user-friendly AI on the market with a contractual reliability of 95%.
Deployed in SaaS or OnPremise mode, our solution enhances the customer experience with proven ROIs ranging from 30 to 200%.