AI
Customer Service Management at APRR : The Success of The Smartform Adoption
How, in just a few days, the email flow significantly decreased thanks to AI at APRR.Testimonial from Viven Blanc, Digital Marketing Manager at APRR APRR
Blog
AI
UTML: A New Technology to Overcome the Final Hurdles in AI
In the field of customer relations, AI has now proven its effectiveness, and the majority of consumers are now satisfied with being serviced by a
AI
Effectively Managing Customer Service Peak Activity with AI
Imagine a customer service in full rush: phones keep ringing, advisors are trying hard to handle every incoming call. The answer rate deteriorates, waiting times
Artificial Intelligent
HOW CAN YOU SPEND 20-50% LESS TIME PROCESSING YOUR EMAILS?
Are your customers using email more and more to contact you, resulting in a higher workload for your employees and making it harder to provide
Analysis
What are the benefits of automatically analyzing attachments?
Email is playing an ever increasing role in the relationship between large businesses and their customers. One reason is because of how easy it is
Analysis
AI: ACHIEVING SCALE
In September 2018, OWI scaled up its semantic engine with the launch of v4. When it comes to AI, major businesses have come to the realisation that
