The entire OWI project is based on a groundbreaking discovery: a unique language modeling approach that allows for the seamless connection of all signs (words) just as humans naturally do. This enables the extraction of all information contained within a message.
This discovery, developed between 1992 and 2013, brings an unparalleled level of precision and reliability compared to current approaches.
When it comes to automatically analyzing emails or providing telephone assistance, this precision and reliability are not just advantages; they fundamentally change what can be automated, thus impacting ROI and enhancing the quality of the customer experience.
Interestingly, almost all approaches to natural language processing, including GPT, have overlooked a fundamental principle of linguistics (Ferdinand de Saussure): the understanding of language involves two distinct steps:
The future of human language processing necessarily lies in AI that closely resembles how humans process language. This means utilizing two artificial intelligences that collaborate with each other:
Our R&D teams are also dedicated to supporting our clients’ innovation efforts: