AI
Customer Service Management at APRR : The Success of The Smartform Adoption
How, in just a few days, the email flow significantly decreased thanks to AI at APRR.Testimonial from Viven Blanc, Digital Marketing Manager at APRR APRR
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AI
UTML: A New Technology to Overcome the Final Hurdles in AI
In the field of customer relations, AI has now proven its effectiveness, and the majority of consumers are now satisfied with being serviced by a
AI
Effectively Managing Customer Service Peak Activity with AI
Imagine a customer service in full rush: phones keep ringing, advisors are trying hard to handle every incoming call. The answer rate deteriorates, waiting times
