Improve the efficiency of your phone services. Our solutions provide quick and accurate handling of customer calls, freeing up time for your teams.
Check out our blog for the latest news and tips on optimizing your customer service with call automation and natural language analysis.
Imagine a customer service in full rush: phones keep ringing, advisors are trying hard to handle every incoming call. The answer rate deteriorates, waiting times get longer, customers get irritated, the staff is under stress. A recent survey revealed that 72% of calls to the Health Insurance and 54% to
French software publisher, a leader in AI-enhanced omnichannel customer experience.
OWI provides the most reliable and user-friendly AI on the market with a contractual reliability of 95%.
Deployed in SaaS or OnPremise mode, our solution enhances the customer experience with proven ROIs ranging from 30 to 200%.
