OUR VISION

The digital transformation of large companies needs artificial intelligence to succeed.

OWI provides them with the most reliable and easy-to-use AI.

Discover

Vision

Our solutions

OWI.Chatbot

Provide Online Service to Your Customers, Assistance to your Advisors Your customers need services that are easy to use and always available.…

OWI.Mail

Get Assistance and Handle your Emails Intelligently More and more frequently, your customers contact you on email. And yet your service quality…

OWI.Analytics

Harness the Data Hidden in Messages Whether you need to illustrate the occasional study, constantly supervise the quality of your customer relations…

Technology

OWI: An ensemble of technology so that your I.S understands your customers. OWI provides three types of technology and three key differences.…

Open the email channel

Overcrowding of telephone call platforms. Willingness to open the possibility for customers to contact the company by e-mail. Continued growth in customer solicitations

Greater service quality required

Strengthen service quality and reassign teams to higher added value tasks Every year, this specialist company receives about 100,000 emails requesting information about car claims placed abroad for people insured in France, and in France for people insured elsewhere. Communication is in French, English…, and with or without attached files. The company wanted to eliminate the least interesting tasks and improve its productivity.

Last news

Project director

Jessica and Marie-Victoire, how do you help project managers develop skills? Marie-Victoire : ‘The first weeks as a project manager are very important.…

new

HOW CAN YOU SPEND 20-50% LESS TIME PROCESSING YOUR EMAILS?

Are your customers using email more and more to contact you, resulting in a higher workload for your employees and making it harder to…

new

20.11.05

Automatically Analyse Email Attachments

What ARE the BENEFITS OF automaticALLY analysiNG attachments? Email is playing an ever increasing role…