OUR VISION

The digital transformation of large companies needs artificial intelligence to succeed.

OWI provides them with the most reliable and easy-to-use AI.

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Our solutions

OWI.Chatbot

Provide Online Service to Your Customers, Assistance to your Advisors Your customers need services that are easy to use and always available.…

OWI.Mail

Get Assistance and Handle your Emails Intelligently More and more frequently, your customers contact you on email. And yet your service quality…

OWI.Analytics

Harness the Data Hidden in Messages Whether you need to illustrate the occasional study, constantly supervise the quality of your customer relations…

Technology

OWI: An ensemble of technology so that your I.S understands your customers. OWI provides three types of technology and three key differences.…

Open the email channel

Overcrowding of telephone call platforms. Willingness to open the possibility for customers to contact the company by e-mail. Continued growth in customer solicitations

Greater service quality required

Strengthen service quality and reassign teams to higher added value tasks Every year, this specialist company receives about 100,000 emails requesting information about car claims placed abroad for people insured in France, and in France for people insured elsewhere. Communication is in French, English…, and with or without attached files. The company wanted to eliminate the least interesting tasks and improve its productivity.

Last news

Product Manager

Have you met Nadjet? Nadjet is our R&D . Enthusiastic about her work, she tells us how she got to OWI and what she…

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Devops Team

The DEVOPS Team has their say! Tigran, Jade and Josselin are on OWI’s DEVOPS team. They tell us what their experience has been like…

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Sales Manager

Rémi talks about his experience at OWI Rémi Guillou, , just celebrated his 4th anniversary at OWI. He tells us about his background and…

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