Customer case

Greater service quality required

Strengthen service quality and reassign teams to higher added value tasks

Every…

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Customer case

Open the email channel

Overcrowding of telephone call platforms. Willingness to open the possibility for customers to…
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Customer case

Optimise customer advisors’ response time

Reduce the time required to handle emails and prioritise the most important…

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Customer case

Redevelopment of secure messaging system

Improve the quality of your customer relations on email, and make digital…

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Customer case

Automate low added-value and time-consuming tasks

Automatiser les tâches à faible valeur ajoutée et chronophage dans le traitement des…

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Banking chatbot dashboards
OWI’s contributions to the mail channel
Banking chatbot
Presentation of OWI solution
Demo OWI.Mail
Banking chatbot administration
Demonstration of the OWI assistant on complex emails